AC repair. A simpler first step.
Warm air, weak airflow, unusual sounds, or an AC that won’t turn on.
When your AC is running but home does not feel cool
Share when the cooling problem started, whether it affects every room, and any visible ice, water or error messages. A technician may need to assess airflow, controls and the refrigeration system before giving a repair recommendation. Your request is not a remote diagnosis.
Useful information before you request service
- Check Cool mode and your thermostat schedule using the normal controls.
- Keep accessible supply vents and return grilles clear of furniture.
- Inspect only a safely accessible homeowner filter according to the equipment manual.
Questions to ask your contractor
- What caused the problem, and how was it confirmed?
- What parts, labor, taxes and warranty are included?
- Is there an underlying issue that could cause the failure to return?
Safe checks only
Leave refrigerant, gas, wiring and internal repairs to qualified professionals. For suspected gas leaks, a carbon monoxide alarm, smoke or sparking, leave the affected area and contact emergency help from a safe place.
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